Privacy Policy

Last Updated: July 13, 2026

At SkyTrax360 ("Website"), operated by Roamcart Travel Lounge Private Limited ("Company", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and flight booking services. By accessing or using SkyTrax360, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full Name
Date of Birth
Gender
Email Address
Mobile Number
Postal Address
Passport details (for international travel, where required)
Government-issued identification details (where required by airlines or applicable laws)

Booking Information

Passenger details
Flight itinerary
Airline preferences
Booking Reference (PNR)
Travel history
Billing information

Payment Information

Payments made on SkyTrax360 are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, UPI PIN, CVV, or internet banking credentials on our servers.

Technical Information

We may automatically collect:

IP Address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and confirm flight bookings
Issue airline tickets
Provide booking confirmations and travel updates
Process cancellations and refunds
Verify customer identity where required
Respond to customer support requests
Improve website performance and user experience
Prevent fraud and unauthorized transactions
Comply with legal and regulatory obligations
Send important booking-related communications

With your consent, we may also send promotional offers, discounts, or newsletters. You may opt out of these communications at any time.

3. Information Sharing

We may share your information only when necessary with:

Airlines and airline service providers
Global Distribution Systems (GDS) and booking partners
Payment gateway providers
Government or regulatory authorities when required by law
Service providers assisting with customer support, hosting, analytics, or website operations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies

SkyTrax360 uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Enhance user experience
Maintain secure login sessions

You may disable cookies through your browser settings; however, doing so may affect certain features of the website.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to safeguard your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

Complete your booking
Provide customer support
Meet legal, tax, accounting, and regulatory obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

7. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information where legally permissible
Withdraw consent for marketing communications
Request information regarding how your data is processed

Requests may be submitted using the contact details provided below.

8. Third-Party Websites

Our website may contain links to third-party websites, including airline websites and payment service providers.

We are not responsible for the privacy practices or content of those external websites. Users are encouraged to review their respective privacy policies.

9. Children's Privacy

SkyTrax360 is not intended for children under the age of 18 without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children except as required to complete a booking made by an adult.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The updated version will be published on this page with the revised "Last Updated" date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

SkyTrax360

Operated by Roamcart Travel Lounge Private Limited

Website: https://www.skytrax360.com

Email: sales@dsgvline.com

Phone: +91 9573257935

GSTIN: 37AANCR6858B1ZZ

By using SkyTrax360, you acknowledge that you have read, understood, and agreed to this Privacy Policy.